led marquees
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Proudly servicing the Greater Houston area!
Curious about something? We're here to help! Here are the top questions we often receive from our community.
Frequently Asked Questions
picnics & spa parties
Yes! Our linens are professionally laundered after each use. All linens are laundered in fragrance free, hypo-allergenic detergent and all materials are carefully disinfected after each party. We take the sanitation process very seriously.
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are the linens laundered between each use?
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We ask that guests bring their own sleeping pillows as our pillows are for decorative use. This also helps guests to feel more comfortable. While throw blankets are provided, heavier blankets may be useful with colder temperatures.
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what should our guests bring?
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We offer child size and twin-size mattresses. As a general rule, to save space, we will use child size mattresses for 10 years old and under. Child size mattresses are 34ʺ W x 62ʺ L. Over 10 years old, we recommend our larger foam mattresses, if space allows. Our larger foam mattresses are approximately 32ʺ W x 75ʺ L. Please make sure you have enough room for the number of teepees in your party. We will do our best to accommodate your space.
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how much space will i neeD?
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Set up typically takes between 45 minutes to 2 hours. Larger parties may take longer.
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how long does the set up take?
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Yes! We have plenty of slumber party themes that are perfect for both girls and boys.
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do you have themes for girls and boys?
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Furniture and other items should be removed from the space prior to our arrival. Floors should be clean and free of debris. This allows us to begin setting up right away and keeps our schedule on track for all parties that day. We request that there be no pets or smoking near the event location.
how do i best prepare for the set up?
A security deposit of 20% is required upon booking (or a $100 minimum). For events with multiple services or custom designs, a larger deposit may be required. Your remaining balance is due at the time of set up.
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What is the payment structure?
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We will fully disassemble your party. You may stack like items together but we kindly ask that you do not move the tents, string lights or beds as this causes string lights to become broken and garlands to become tangled.
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how does the take down work?
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If you must reschedule a party, the deposit can be used one time to rebook your party on an open calendar date. We cannot guarantee availability beyond the original date. The deposit is non-refundable but may be applied towards another party date. A restocking fee may apply. If you choose to cancel our services for any reason, your deposit will not be returned.
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what is the cancellation policy?
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Slumber Parties
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For balloon projects, we require a 50% (or a $100 minimum) security deposit to book your party. If you must reschedule a party, the deposit can be used one time to rebook your party on an open calendar date. We cannot guarantee availability beyond the original date. The deposit is non-refundable but may be applied towards another party date. Restocking and other fees may apply. If you choose to cancel our services for any reason, your deposit will not be returned.
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what is the cancellation policy?
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We use the highest quality, 100% biodegradable latex balloons. We also use mylar foil balloons which can be reused or repurposed.
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what kind of balloons do you use?
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We specialize in creating custom balloon décor for all occasions, big or small. Wish Upon a Star Party Co is licensed and fully insured. From intimate gatherings to grand celebrations throughout the Greater Houston area, we bring your events to life with stunning, custom balloon designs you can feel confident in from start to finish.
Popular services include:
• Full custom on-site installs
• Grab-and-go pick-up options
• Drop-and-go items like towers or number stacks
Balloon décor is perfect for:
• Birthdays and milestone moments
• Baby showers and gender reveals
• Bridal showers, weddings, and anniversaries
• School, church, and community events
• Corporate parties, grand openings, and brand activations
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what balloon services do you offer?
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The sooner the better! We recommend booking your balloon decor as soon as your event date and location are secured. Our calendar fills up quickly, especially for weekends and peak seasons. Reserving early helps to guarantee availability and allows us time to design something truly custom for your celebration.
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how soon should we place our order?
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Balloons & Backdrops
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No. We do need an outlet accessible to plug in the lights. We do provide extension cords
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are they battery operated?
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Yes! However, we cannot control the weather. If there is a high chance of rain or high winds, we will need to have a backup area to set up inside. We cannot set up outdoors if wind gusts exceed 20 mph.
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can they be set up outdoors?
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Each marquee is 4’ tall. The width varies depending on the number or letter.
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how big are the marquees?
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LED Marquees
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For slumber parties, spa setups and picnics, we require a 20% (or a $100 minimum) security deposit to book your party. For events with multiple services or custom designs, a larger deposit may be required. Your remaining balance is due at the time of set up. If you must reschedule a party, the deposit can be used one time to rebook your party on an open calendar date. We cannot guarantee availability beyond the original date. The deposit is non-refundable but may be applied towards another party date. A restocking fee may apply. If you choose to cancel our services for any reason, your deposit will not be returned.
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what is the cancellation policy?
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Furniture and other items should be removed from the space prior to our arrival. Floors should be clean and free of debris. This allows us to begin setting up right away and keeps our schedule on track for all parties that day. We request that there be no pets or smoking near the event location.
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how do i prepare for setting up?
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Our tables vary in size, depending on your guest count. Measurements will be discussed prior to the party date. Please make sure you have enough room for your setup. We will do our best to accommodate your space.
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how much space do i need?
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